[00:00.01]One of the things I've learned about myself is that I tend to be impatient in solving problems. 就我对自己的了解,其中有一点就是,我在解决问题时会很不耐烦。 [00:06.24]Instead of listening to the opinions of others, I try right away to find solutions. 我直接去寻找解决方案而不是先听被人的意见。 [00:12.44]I have had to learn that other people can give me valuable input and that listening makes me a better leader. 我必须要懂得其他人能给我有价值的建议,而倾听会使我成为更好的领导者。 [00:20.33]To be a better listener, I now bring employees from all over the world—including China— 为了成为一个好的倾听者,我现在每年4次把员工从世界各地(包括中国) [00:27.35]to New York City four times a year to hear their suggestions for how to improve our business. 集合到纽约,以便听他们对改进业务的建议。 [00:34.27]I meet with them for a full day and spend most of my time listening. 我会花一整天的时间与他们见面,而我大多数时间主要是倾听。 [00:39.28]This is one of the most important things I do. 这是我做的最重要的事情之一。 [00:42.35]Balance is another essential leadership quality in today's complex world, 在当今复杂的世界中,获取平衡是另一个重要的领导能力, [00:48.58]and it's a quality that is especially critical for women who are juggling many and sometimes competing roles. 尤其对于女性这个挣扎于各种角色中的群体,有时这些角色还是相互矛盾的。 [00:58.16]As a working mother with two children—my daughter Lauren is 14 我是一个有着两个孩子的职业母亲,我的女儿Lauren 今年14岁, [01:02.13]and my some Jamie is 6—I constantly struggle with the issue of balance. 儿子 Jamie 今年6岁,我经常在如何求得平衡中摸索。 [01:10.03]People always ask me how I do it, and my answer is....it's never easy to balance work and family. 别人总问我是怎么做的,我的回答是—在工作和家庭之间取得平衡绝非一件容易的事情。 [01:18.25]I'll give you an example. I belong to an executive committee of CEOs from the business world. 我举个例子。我是一个商界首席执行官委员会的成员。 [01:24.47]Recently we were invited to Washington for a meeting with the President of the United States. 最近我应邀到华盛顿和总统见面, [01:30.11]This was very exciting to me. What an incredible opportunity. 这令我和兴奋。这个机会太难得了。