北师大版高中英语模块7--Unit 23 workshop7
[00:00.00]Well, I can assure you personally

[00:02.95]that you will receive a full refund,

[00:05.01]if you can give us the current guarantee.

[00:07.47]I'd like that in writing, please.

[00:09.29]Certainly, Mr Jeffreys.

[00:10.72]And we will look into the subject

[00:12.67]of compensation for your injury.

[00:14.46]I think you will agree that it would be better

[00:16.35]for both sides to avoid legal action.

[00:18.30]That depends.

[00:19.63]Well, what I suggest is that you come along

[00:21.98]to our office with a doctor's certificate

[00:24.29]and we can sort out the compensation

[00:25.89]on the spot.We are opne on Saturdays

[00:28.66]or you can arrange an appointment

[00:30.18]with my secretary.

[00:31.70]Very well, then.

[00:33.03]I'd like to repeat our apologies, Mr Jeffreys,

[00:36.02]and remind you that we are prepared

[00:38.39]to give you a full refund.

[00:39.96]OK, thank you.I'll be in touch. Goodbye.

[00:44.67]Goodbye, and thank you very much for calling.

[00:45.80]