服务英语·点菜服务 黄金句

服务英语·点菜服务 黄金句

1. 询问是否点菜

1) Can I take your order now?

现在可以请您点菜了吗？

2) Would you like to order?

您要点菜了吗？

3) Would you care to order?

您想点菜了吗？

4) Are you ready to order now, sir?

先生您准备点菜了吗？

5) Sit down, please. Here is the menu. May I take your order, sir?

请坐，给您菜单。先生，您要点菜吗？

6) Here's the menu.

这是菜单。

7) I'll bring you the menu, sir.

先生，我给您拿菜单。

8) Here are the menu and wine list.

这是菜单和酒单。

2. 询问顾客需要

1) What have you decided to eat?

您决定吃什么了吗？

2) Would you like Chinese food or western food?

您要吃中餐还是西餐？

3) What would you like to start with?

您先来点什么？

4) What would you like to follow?

您下一道菜点什么呢？

5) Would you like an appetizer before lunch?

饭前您想吃点开胃的东西吗？

6) What kind of drink would you like?

您要点什么饮料？

7) What kind of juice do you want?

您要什么果汁？

8) How would you like the steak/eggs?

您喜欢怎么样做的牛排/鸡蛋？

9) Would you like to have some wine with your dinner?

你们用餐时想喝点酒吗？

10) What would you like for dinner/dessert?

您喜欢吃点什么餐/甜点？

11) Do you have anything in mind as to what to drink?

您决定了喝什么吗？

12) What kind of food would you like to have?

您想吃什么菜？

13) Is the potato roast or boiled?

请问土豆烤的还是煮的?

14) What would you like to have, coffee or tea?

您要喝咖啡还是茶？

15) What will you have to follow the soup?

喝完了汤，您要吃什么？

16) Would you like it rare, medium, or well-done?

您喜欢煮得生一点儿，中等程度，还是老一点儿？

3. 向顾客介绍餐厅菜品

1) The staple food includes boiled dumplings, noodles in soup, fried noodles and fried rice.

主食类有水饺，汤面，炒面，炒饭等。

2) The various sea-food includes prawn, shrimp, scallop and perch.

海鲜类有基围虾、毛蟹、带子、桂花鱼等。

3) We have green tea, chrysanthemum tea and eight treasures tea.

我们这有清茶，菊花茶，八宝茶。

4) Vegetable includes potato, lettuce, cucumber, peking cabbage and string bean.

我们的蔬菜有土豆、窝笋、黄瓜、大白菜、姜豆等。

5) We have both buffet-style and a la carte dishes, which would you prefer?

我们有自助式和点菜式，您喜欢哪一种？

6) We have steak, roast chicken and vegetables today.

我们今天供应牛排、烤鸡和蔬菜。

7) Today's special is roast leg of lamb.

今天的特别菜是烤羊腿。

4. 向顾客推荐

1) Shall I make a recommendation?

我能向您推荐一下吗？

2) I'd recommend this dish to you.

我愿意向您推荐一个菜。

3) Why not try the roast pork?

为什么不试试烤猪肉？

4) It's delicious and worth a try.

它鲜美可口，值得一试。

5) Many guests give high comments on the wine.

许多宾客对这种酒赞赏备至。

6) I suggest that you have a taste of Sichuan dishes.

我建议你们尝尝四川菜。

7) Would you like to try MaoTai-the best Chinese spirits?

您想尝尝中国最好的酒——茅台酒吗？

8) I'm sure you'll enjoy it.

我确定您会喜欢它。

9) You can try the green crab if you don't mind.

如果您不介意的话，不妨尝一下这种青蟹。

10) You'll regret if you don't have a taste.

如果您不尝一下，您准会后悔的。

11) It's our chef's recommendation.

这是我们大厨的拿手菜。

12) It's the speciality of our restaurant.

这是我们餐厅的特色菜。

13) You can have a taste of this wine. You won't easily get drunk no matter how much you drink.

你可以试一下这种酒，不管喝多少它也不上头。

14) I would suggest Californian red wine for

the beef steak.

我建议您喝加利福尼亚红酒配牛排。

15) Sir, roast beef in“Thailand” style is very good. I suggest you order one.

先生，泰式烤牛肉很不错，我建议您们点一个。

5. 没有听清麻烦重复

1) I'm sorry, but I didn't quite catch what you just said.

对不起，我没有听明白您刚才的话。

2) I beg your pardon?/Pardon?

对不起，请再说一遍。

3) Sorry, sir, but I don't understand what you mean.

很抱歉，先生，我没有听懂您的意思。

4) Pardon, madam. I am afraid I didn't follow you.

对不起，太太，我没有听明白。

5) What was that?

你说什么？

6) Sorry, but could you say it again?

对不起，您能再说一遍吗？

7) Would you mind repeating, please?

请再说一遍，好吗？

8) Could you please repeat it a little more slowly?

您能再慢点儿说一遍吗？