外企白领口语速查速说 Unit 3日常办公室用语 03 电话用语

[00:09.89]电话用语 [00:11.35]Making a Phone Call [00:13.38] 您好，XX公司。您有什么事？ [00:17.58] XX Company.Can I help you? [00:22.93]A: ABC Company.Can I help you? [00:26.60]B: Yes,Mr.Lee,please. [00:29.88] 我是XX公司的XX。 [00:33.86] This is XX of XX company. [00:38.64]A: Hello,this is Sophie of P&G. [00:43.52]B: Yes,how may I help you? [00:47.82] 请问XX在吗？/我找XX。 [00:52.45] May I speak to XX? [00:55.29]A: May I speak to Ms.Austin? [00:59.72]B: Sorry,shes at lunch. [01:04.73] 留言 [01:05.63] leave a message [01:07.45]A: He isnt here now,would you like to leave a message? [01:12.96]B: Please tell him to give me a call. [01:16.45] 转告 [01:19.94] take a message [01:21.48]A: The manager is at the meeting,can I take a message? [01:26.76]B: Please tell him Tom called. [01:31.39] 请问您怎么称呼？ [01:34.60] Who shall I say is calling? [01:36.98]=May I have your name? [01:39.86]=Whos calling,please? [01:44.32]A: Who shall I say is calling? [01:47.35]B: James Henry,from London. [01:50.07] 接电话 [01:54.10] get the phone [01:57.23]A: Im busy now.Can someone get the phone? [02:00.27]B: OK.I got it! [02:05.22] 接通…的电话 [02:08.01] put sb.on [02:10.88]A: Could you put him on? [02:12.23]B: One moment,please. [02:16.13] 为…接通电话 [02:18.14] put sb. through [02:21.13]A: Would you put me through? [02:23.66]B: OK,Ill get you the person in charge. [02:26.58] 请不要挂断。 [02:30.54] hang on =hold on [02:33.35]A: Hang on please.Ive asked him to receive the call. [02:39.25]B: Sure,thank you. [02:42.47] 他正在接电话。 [02:45.78] He is on the phone. [02:47.69]=He is on the other line. [02:52.07]A: May I speak to Mr.Ding? [02:55.22]B: He is on the phone now. [02:57.66] 过一会儿打过来 [03:01.41] call back later [03:05.28]A: Im in the middle of something.Could you call back later? [03:08.82]B: No problem,Ill call you this afternoon. [03:14.88] 请给我回电话。 [03:16.50] call me back [03:19.85]A: Could you have her call me back please? [03:23.53]B: OK,Ill let her know. [03:26.05] 请转分机8096。 [03:30.76] Extension 8096,please. [03:35.85]A: Extension 8096,please. [03:40.38]B: One moment while I connect you. [03:43.94] 挂断电话 [03:46.69] hang up the phone =get off the phone [03:52.13]A: Tell him to come tomorrow. [03:54.91]B: He has just hung up the phone. [04:00.10] 电话会议 [04:01.60] telephone conference [04:05.25]A: There is a telephone conference you need to attend this afternoon. [04:10.13]B: I got it,thanks! [04:14.48] 打国际长途 [04:16.47] make/place an international call [04:19.81]=call overseas [04:24.28]A: Id like to make an international call. [04:27.60]B: Whats the number? [04:32.01] 对方付费电话 [04:33.57] collect call [04:35.59]A: I need to make a collect call. [04:39.88]B: Just one second,I will connect you. [04:45.14] 您太太的电话。 [04:47.66] Its your wife calling. [04:49.72]=Your wife is on the phone. [04:54.37]A: Its your wife calling. [04:56.44]B: Please tell her Ill be right with her. [05:02.09] 您的电话 [05:03.58] There is a call for you. [05:05.19]=You have a call. [05:08.91]A: Mr.Smith,there is a call for you. [05:11.97]B: Thank you.Ill take it here. [05:15.42] 打电话求援 [05:19.25] call for help/assistance [05:21.94]A: It seems we should call for help. [05:26.23]B: Yes,tell them to hurry. [05:31.59] 稍等。 [05:32.40] Just a moment. =Hold on,please. [05:36.47]A: Hello,thank you for calling Mail Company.This is Adam speaking,how may I help you? [05:44.78]B: Hello,I would like to speak to your manager of human resources,please. [05:49.12]A: Just a moment,Ill check to see if she is at her desk.May I tell her who is calling? [05:55.68]B: This is Catherine from Pingan Insurance.Im calling in regards to our meeting next Monday. [06:04.50] (电话)联系上… [06:06.82] get hold of sb.= get in touch with sb. [06:13.57]A:Hello,Bill, Daisy speaking.What can I do for you? [06:18.07]B: Hello,Miss Daisy.So glad to get hold of you. [06:22.54]I have an unexpected department meeting next Monday. [06:26.70]Is there any possibility we can move our appointment for that day to Thursday? [06:36.16] 我想电话确认。 [06:37.98] Im calling to confirm/check again. [06:41.13]A: Hello.This is Emma.Who is calling please? [06:46.45]B: This is Adam of Mail Company. [06:49.29]Im calling to confirm whether you are still available for the reception held by our company next Monday. [07:00.26] 我打电话是想… [07:02.20] Im calling to... [07:05.53]A: Good afternoon,Mr.Joseph.This is Amy of Mail Company. [07:09.94]Im calling to see if its possible for you to meet me sometime tomorrow. [07:14.35]B: Ok,would it be convenient for you to come in at 10 a.m.? [07:21.94] 我没听清。 [07:24.08] I didnt quite catch that. [07:26.81]A: Im sorry,I didnt quite catch that,could you please repeat the number? [07:33.72]B: No problem,my office number is 82793796.

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