服务英语·上菜服务 黄金句

服务英语·上菜服务 黄金句

1. 询问菜肴

1) Here's the fried shelled shrimp. Is it yours?

这是油泡虾仁，是您的吗？

2) Is it the Beijing Duck you have ordered?

这是您点的北京烤鸭吗？

3) May I bring your rice now?

我现在可以上米饭了吗？

4) Do you want your cold dishes now, sir?

先生，现在上冷盘可以吗？

5) Your fried peanuts, sir. Where shall I put it?

先生，这是您要的花生米。您看放哪儿好？

6) Shall I put the soup in the middle of the table?

我把汤放在桌子中央，好吗？

2. 介绍菜肴

1) This one is called fried beef with green pepper.

这道菜叫做青椒炒牛肉。

2) This is your dumplings. Please put a little vinegar on the plate and dip them into it before eating.

这是您的饺子，请在盘子上倒点醋，浸一浸再吃。

3) The Chinese way is to serve the soup first and then the food; if you like, we'll bring you the food first.

按中国的方式，是先上汤再上菜；如果您喜欢，我们可以先上菜再上汤。

3. 顾客催促上菜

1) Would you hurry up?

能不能快一点啊？

2) Where are our dishes?

我们的菜怎么还没来啊？

3) We are starving. Would you please hurry up?

我们都要饿死了，能快点儿吗？

4) Have you forgotten my order?

你们忘了我点的菜了吧？

5) Excuse me. I ordered a tuna salad half an hour ago. Is it ready?

打扰一下，我半小时前点了金枪鱼沙拉，请问好了吗？

6) I became impatient after waiting so long.

我已经等得不耐烦了。

7) Will it be ready in ten minutes?

十分钟之后能做好吗？

8) How long will I have to wait?

我还要等多久？

9) My order still hasn't come. Why does it take so long?

我的菜还没上，怎么这么长时间啊？

10) It will take quite a while to prepare.

您还得再等一阵子。

11) I'm really sorry about that. I'll tell the chef to hurry.

真的很抱歉，我会叫厨师快一点儿。

12) Don't worry, madam. I'll ask the chef to hurry up.

别担心，女士。我去催促厨师快点。

4. 服务员上错菜

1) I'm really sorry, but I seem to have misserved a dish.

真对不起，我好像上错了一个菜。

2) I do apologize for giving you the wrong soup.

我上错了汤，真抱歉。

3) I want to apologize. Is there anything I could do to make it up?

我该道歉，做什么事情能够弥补一下呢？

4) I'm afraid there is a mistake. I ordered a sweet and sour grouper.

恐怕你上错了吧，我点的是糖醋石斑鱼。

5) Let me have a check…I'm sorry, sir. It's my fault. I'll change it for you right away.

让我查看一下……抱歉，先生，是我上错了。我现在就去帮您换一下。

5. 服务员离开前的话

1) Watch out for the plate. It's a little hot.

请小心盘子，有点烫。

2) I hope you'll have a good time.

祝您玩的愉快。

3) I wish you good health.

祝您健康。

4) Take your time and enjoy it.

您慢慢享用吧。

5) This is the complete course.

全部的菜已经上齐了。

6) This fruit plate is on the house. Have a good evening.

这个水果盘是我们餐厅奉送的, 祝您有个愉快的夜晚。

7) Please feel free to contact us if you have any questions.

如果你有什么问题，请随时和我们联系。